At Techno X Laptops, we are committed to providing our customers with reliable and high-quality products. Our extensive 100-day warranty ensures peace of mind for your purchase.

100-Day Extensive Warranty

• If a customer faces any technical issue within 100 days of purchase, Team Techno X will diagnose and resolve the issue at no cost. The repair costs will be covered by Techno X.
• If the issue cannot be repaired, the laptop may be replaced:
  • Same model replacement if available in stock.
  • If the same model is not available, a different model of equivalent value will be offered.
  • Replacement Conditions: The laptop must be in the same clean and undamaged condition as at the time of purchase. It must not have any physical damage, cracks, scratches, or faded parts.

15-Day Money-Back Guarantee

• Customers can return the laptop within 15 days of purchase for a full refund if:
  • The laptop is in its original condition as purchased.
  • The Techno X warranty sticker is intact.
  • The original invoice is provided.
• No deductions will be made from the laptop price. However, the customer is responsible for both-way delivery charges.

Warranty Claim Process

To claim the warranty, the following conditions must be met:
✔️ The claim must be made within the warranty period as per the invoice.
✔️ The original invoice must be provided.
✔️ The Techno X warranty sticker must be present on the laptop.

Warranty Exclusions

The warranty does not cover the following:
❌ Software and operating system issues (e.g., Windows errors, software malfunctions).
❌ Physical damage caused by the customer (e.g., broken parts, scratches, water damage).
❌ Damage due to natural disasters (e.g., fire, electrical surge, dead, complete hardware/motherboard failure due to external factors).
❌ Screen issues (e.g., lines, spots, dead pixels).
❌ Warranty cannot be claimed if:

• The original invoice is missing.
• The Techno X warranty sticker is removed or damaged.
• The warranty period has expired.

• Important Note:

Please make sure to record a video while opening the parcel.This is important in case there is any physical damage caused during courier transit — the video will serve as proof for a claim.Without an unboxing video, we will not be able to file a complaint with the courier company.So kindly ensure the unboxing video is recorded immediately upon receiving the package.

For any warranty claims or assistance, please contact Team Techno X.