At Techno X Laptops, we are committed to providing our customers with reliable and high-quality products. Our extensive 100-day warranty ensures peace of mind for your purchase.
100-Day Extensive Warranty
- If a customer faces any technical issue within 100 days of purchase, Team Techno X will diagnose and resolve the issue at no cost. The repair costs will be covered by Techno X.
- If the issue cannot be repaired, the laptop may be replaced:
- Same model replacement if available in stock.
- If the same model is not available, a different model of equivalent value will be offered.
- Replacement Conditions: The laptop must be in the same clean and undamaged condition as at the time of purchase. It must not have any physical damage, cracks, scratches, or faded parts.
15-Day Money-Back Guarantee
- Customers can return the laptop within 15 days of purchase for a full refund if:
- The laptop is in its original condition as purchased.
- The Techno X warranty sticker is intact.
- The original invoice is provided.
- No deductions will be made from the laptop price. However, the customer is responsible for both-way delivery charges.
Warranty Claim Process
To claim the warranty, the following conditions must be met:
✔️ The claim must be made within the warranty period as per the invoice.
✔️ The original invoice must be provided.
✔️ The Techno X warranty sticker must be present on the laptop.
Warranty Exclusions
The warranty does not cover the following:
❌ Software and operating system issues (e.g., Windows errors, software malfunctions).
❌ Physical damage caused by the customer (e.g., broken parts, scratches, water damage).
❌ Damage due to natural disasters (e.g., fire, electrical surge, dead, complete hardware/motherboard failure due to external factors).
❌ Screen issues (e.g., lines, spots, dead pixels).
❌ Warranty cannot be claimed if:
- The original invoice is missing.
- The Techno X warranty sticker is removed or damaged.
- The warranty period has expired.
For any warranty claims or assistance, please contact Team Techno X.
